April 14, 2026 – HFMED, a professional provider of operating room equipment and integrated clinical solutions, successfully held a dealer technical training session in Changzhou today. The training focused on the company's core products and after-sales service standards, aiming to improve the professional technical level and service capabilities of dealers, further standardize the after-sales service system, and provide consistent high-quality services for global customers.
It is reported that more than 80 dealers from East China and Central China participated in this training. HFMED arranged senior product R&D engineers and after-sales technical experts as trainers, focusing on the technical parameters, installation and debugging methods, daily maintenance and common fault handling skills of the company's hot-selling surgical shadowless lamps, digital operating tables and other core products.
The training adopted a combination of theoretical explanation and on-site operation. Trainers explained product technical principles and service standards in detail through PPT presentations and case analyses, and arranged on-site practical operation links. Dealers conducted hands-on operations under the guidance of trainers, mastering product operation and maintenance skills in practice, and solving the technical difficulties encountered in daily business.
"Dealers are an important part of HFMED's market service system, and their professional capabilities directly affect customer experience," said the after-sales service director of HFMED. "This training is an important measure to strengthen cooperation with dealers and improve the overall service level of the industry chain. We will regularly carry out such technical training activities in the future to continuously empower dealers, achieve win-win cooperation between the company and partners, and jointly promote the healthy development of the medical equipment market."
A participating dealer representative said: "This training is very practical. The professional explanation and on-site operation guidance have solved many technical problems that we have encountered in product promotion and after-sales service. It has not only improved our professional skills, but also strengthened our confidence in cooperating with HFMED. We will apply the knowledge and skills learned to daily work to provide better services for customers."